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Our Caregivers

Our Caregivers

  • Caregiver Overview


  • Home Health Aides
  • Live-In Aides

  • Personal Care Aides
  • Companion / Homemakers

Skilled Nursing Professionals
  • Registered Nurses
  • Licensed Practical Nurses


Rehabilitation Professionals
  • Physical Therapists
  • Occupational Therapists
  • Speech Therapists

Specialty Programs

Specialty Programs
  • Geriatric Care
  • Alzheimer’s & Dementia
  • Ventilator & Tracheotomy
  • Pediatric Home Care
  • Live-In Home Care Program
  • Traumatic Brain Injury Program
  • Consumer Directed Personal Assistance
  • Nursing Home Transition & Diversion
Provider to the NYS Office for the Aging









Traumatic Brain Injury Program

It is All Metro Health Care’s goal to provide every individual, for which the Company cares, who has a Traumatic Brain Injury, the opportunity to return to the community and receive the complex medical services and support they need in the comfort and familiar surroundings of their home. 

All Metro Health Care provides comprehensive training to educate its personnel.  The company provides training regarding the psychological, behavioral, clinical, rehabilitation and social needs of the TBI consumer.  The company’s training programs are conducted by nurses, social workers, and other TBI specialists.  Family members are always welcomed and encouraged to attend.

All Metro Health Care recognizes that many times, the TBI consumer requires specialized services in addition to traditional home care.  All Metro Health Care is approved by the New York State Department of Health (NYSDOH) to provide the following services: (i) Service Coordination; and (ii) Home and Community Support Services (HCSS) through the NYSDOH Traumatic Brain Injury Medicaid Waiver Program.

Service Coordination
Service Coordination is an individually designed intervention which provides primary assistance to the waiver applicant/participant in gaining access to needed waiver and Medicaid State Plan services, as well as other local, state and federally funded educational, vocational, social, medical and many other services.  These interventions are expected to result in assuring waiver participant’s health and welfare and increasing independence, integration and productivity.  The Service Coordinator (SC) assists the applicant/participant in obtaining and coordinating the services that are necessary for him or her to return to or remain in the community.

Home and Community Support Services
Home and Community Support Services (HCSS) are utilized when oversight and/or supervision as a discrete service is necessary to maintain the health and welfare of the participant living in the community.  Oversight and/or supervision may be needed for safety monitoring to prevent an individual from harmful activities.  Oversight and/or supervision can be accomplished through cueing, prompting, direction and instruction.

HCSS can also be provided to participants needing oversight and/or supervision who also require assistance with personal care services.  Personal Care service is defined as some or total assistance with Activities of Daily Living (ADL) such as dressing, bathing, hygiene, toileting, ambulation/mobility, transferring and eating, and/or Instrumental Activities of Daily Living (IADL) such as housekeeping, shopping, meal preparation, laundry, transportation and telephone use essential to the maintenance of the participant’s health and welfare in the community.  HCSS can support this as long as the discrete oversight and/or supervision component is needed. 

HCSS are available on an hourly basis, and are individually customized to provide prompts, direction, supervision, and support in the following areas: (i) personal care needs; (ii) maintaining a clean and safe home; (iii) planning and completion of shopping; (iv) planning and completion of meals; (v) managing and keeping important appointments; (vi) traveling within the community; (vii) identifying social activities; and (viii) protective oversight and emergency assistance. 

After services begin, periodic home supervisory visits are conducted by Registered Nurses to assure the services are being provided as desired and to assure consumer satisfaction.  Furthermore, tasks performed by the HCSS worker(s) are documented each day and are made available to the consumer’s physician, authorized family members, and service coordinator.  In the event that an issue or question arises, the company’s office staff and nursing supervisors are available 24 hours a day, 7 days a week, 365 days a year.

All Metro Health Care D James Marketing